|
Define your problem. If the problem is of a wider nature try to break the process. Ask as many specific questions so that the whole components breaks down to its basic parts. Try to look at the problem from all sides.
When we try to solve any problem with a specific answer in our mind we limit the options. Keep the means as open as possible.
Many a times identifying the real problem will solve the problem. In a sky scrapper, when commuters complain about the slow speed of the elivator the Administration dept. started looking out for solutions to improve the speed of the lift. The solutions were not cost effective and lift users kept on complaining. The problem of the Admin Dept. was regular complaints from commuters and not the slow speed of the lift. When the real problem was identified the focus changed and managers started looking out for solutions to reduce the complaints rather than improving the speed of the lift. Admin dept. arranged for big mirror and place it near the lift and people kept on looking in to the mirrors and the complaints reduced drastically.
For every problem there is always a solution, provided you know exactly what is the problem and where to look for the solutions.
|
